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  2. Internal Messaging and Alerts
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    How do I respond to an incoming message in my FamilyVault inbox?

    To respond to an internal message that was delivered to you by another FamilyVault member, follow these steps:

    1. Login to your FamilyVault account.
    2. Click on the message icon at the top right corner of the page.
    3. Find the message in your inbox, then click on the message to open it.
    4. Click "Reply", enter your message, then click "Send Message".

    Need more help? Send us a ticket!

    If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

    Send Us a Ticket

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