How do I turn off email notification of incoming messages from other FamilyVault members?

    To turn off email notifications whenever there is a new message in your FamilyVault inbox, follow these steps:

    1. Login to your account at FamilyVault.
    2. Click on your name in the top right corner of the page.
    3. Click "Email Notifications" and ensure that the checkbox is un-checked for the following two selections:

    - Email me when I receive a new message in my Family Vault inbox from someone in my network.
    - Email me when someone sends a message to me in my Family Vault inbox regarding a DNA Reunion match

    As long as these two boxes are un-checked, you will not receive any email notifications whenever there is a new internal message in your FamilyVault inbox.

    Need more help? Send us a ticket!

    If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

    Send Us a Ticket

    Was this article helpful?

    Powered by Zendesk