Can I send a “Ask a relative” request to someone who does not currently have Family Vault account?

    Yes, you can send a "Ask a relative" request to someone who does not currently have a FamilyVault account. 

    To send an "Ask a relative" request to someone who does not have a FamilyVault account, follow these steps:

    1. Login to your FamilyVault account.
    2. Click "My Family Tree", then select "List View".
    3. In the left column of the "List View" page, you will see types of missing information that we have detected in your family tree. Select one of these missing information categories, such as "Missing Dates/Locations" to view a list of all names in your family tree which have missing dates and locations. You will see an "Ask a Relative" button for each piece of missing information. To ask a relative to contribute the missing information, click the "Ask a Relative" button, then enter the email address of the relative that you wish to ask and then click "Ask" to send the request.

    After you send an "Ask a Relative" request to a family member, he/she will receive a notification by email detailing the information that you require. To contribute the information, your relative would follow the instructions provided in the email to provide the requested information.

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