Support Center

How can we help you?

  1. Support Center
  2. FAMILY TREE
  3. Starting a new family tree

    How do I upload a GEDCOM file?

    If you already have a FamilyVault account, follow these steps to upload a GEDCOM file:

    1. Login to your account at FamilyVault.
    2. Click the "My Family Tree" tab, then click "Create New Tree". From here, follow the instructions provided to upload your GEDCOM file.

    Need more help? Send us a ticket!

    If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

    Send Us a Ticket

    Was this article helpful?

    Powered by Zendesk