How will I know if someone has responded to my “Ask a relative” request?

    To see if the recipient has responded to the "Ask a Relative" request that you have sent out, follow these steps:

    1. Login to your FamilyVault account.
    2. Click the "Alert" icon at the top right corner of the page (the bell shaped icon).
    3. Click "Outgoing-Responded" to view your outgoing pending alerts that have already been addressed by the recipient.

    Unaddressed requests remain in the "Outgoing-Pending" section.

    Need more help? Send us a ticket!

    If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

    Send Us a Ticket

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