If someone sends me an “Ask a relative” request, how will I be notified?

    If someone sends you an "Ask a Relative" request, you will immediately receive an email from FamilyVault with the name of the individual sending the request, the information that they need and instructions on how to provide the requested information.

    Need more help? Send us a ticket!

    If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

    Send Us a Ticket

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