I can’t remember my Order ID#. Is there any way to check my test status?

    The only way to check the status of your test is with the Order ID# and the password that was entered into the order form at the time that the test was placed. 

    The Order ID# is the number that was provided to you in the order confirmation page and order confirmation email after the order was placed.

    If you have lost your Order ID#, submit a ticket to our Support Center with the following information: the email you submitted in your order form, the password you submitted in your order form, and the last 4 digits of the credit card that you used to place your order.

    Need more help? Send us a ticket!

    If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

    Send Us a Ticket

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