The Order ID# is the number that was provided to you in the order confirmation page and order confirmation email after the order was placed. The Order ID# is not printed on your test kit. The password for your order is the password that you entered into the online order form when you ordered your DNA test.
Where can I find the Order ID#? Is it printed on the test kit?
Need more help? Send us a ticket!
If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.
Send Us a Ticket