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  2. "Ask a Relative" feature

      "Ask a Relative" feature

      About the "Ask a Relative" feature

      • What is the “Ask a relative” feature?
      • What are the benefits of the “Ask a relative” feature?

      Sending an "Ask a Relative" request

      • How do I send an “Ask a relative” request?
      • How will my relative be notified after I send him/her an “Ask a relative” request?
      • Can I send a “Ask a relative” request to someone who does not currently have Family Vault account?
      • How do I send a “Ask a relative” request to someone who already has a Family Vault account?
      • Where can I see all of the “Ask a relative” requests that I have sent?
      • How will I know if someone has responded to my “Ask a relative” request?
      See all 8 articles

      Receiving and responding to an "Ask a Relative" request

      • If someone sends me an “Ask a relative” request, how will I be notified?
      • How do I respond to an “Ask a relative” request?
      • If I didn’t receive the “Ask a relative” by email, where else can I find it?
      • What happens if I don’t have the answer for an “Ask a relative” request?
      • Support Center
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