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Support Center

How can we help you?

  1. Support Center
  2. "Ask a Relative" feature
  3. Sending an "Ask a Relative" request

      Sending an "Ask a Relative" request

      • How do I send an “Ask a relative” request?
      • How will my relative be notified after I send him/her an “Ask a relative” request?
      • Can I send a “Ask a relative” request to someone who does not currently have Family Vault account?
      • How do I send a “Ask a relative” request to someone who already has a Family Vault account?
      • Where can I see all of the “Ask a relative” requests that I have sent?
      • How will I know if someone has responded to my “Ask a relative” request?
      • How can I delete an “Ask a Relative” request after it has been sent?
      • I didn’t get a response to my “Ask a Relative” request. How can I send a reminder or resend the request?
      • Support Center
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