Support Center
How can we help you?
Sending an "Ask a Relative" request
- How do I send an “Ask a relative” request?
- How will my relative be notified after I send him/her an “Ask a relative” request?
- Can I send a “Ask a relative” request to someone who does not currently have Family Vault account?
- How do I send a “Ask a relative” request to someone who already has a Family Vault account?
- Where can I see all of the “Ask a relative” requests that I have sent?
- How will I know if someone has responded to my “Ask a relative” request?
- How can I delete an “Ask a Relative” request after it has been sent?
- I didn’t get a response to my “Ask a Relative” request. How can I send a reminder or resend the request?