Support Center
How can we help you?
Shipping and receiving
- Can the test kits be shipped overseas?
- If I live outside the country, can you still ship the kit to me?
- What types of shipping options are available?
- What is the cost for shipping of the test kits?
- Is there an extra cost for international shipping?
- How long does it take for me to receive the kit?
- How soon is the kit shipped out after the order is placed?
- How do I ship the kit back to the lab for testing?
- What happens if I didn’t receive my test kit?
- What do I do if I have lost or accidentally destroyed my test kit?
- I want to order a relationship testing (paternity testing) kit but the parties to be tested do not live in the same city. Can the kit be split?